General terms & conditions (GTC)

  1. Scope of application

The terms and conditions apply to all products, which are offered on Sales and delivery are subject to the terms and conditions set out here. Conflicting or deviating terms from the customer will not be recognized, unless they have been settled by the parties in written form.

  1. No guarantee for product information

We at always strive to inform our customers about the products and services offered. This information is partly obtained directly from the manufacturers and compiled by us clearly and customer-friendly. Any information on products, services, warranty terms and durations, which are published on, are therefore without guarantee and not an assurance. In particular, no liability can be assumed for the correctness, completeness and up-to-dateness of the information.

At we place great value on maintaining the availability information carefully and as accurately as possible. However, due to production or delivery bottlenecks or due to incorrect inventory data, delivery delays may occur. All information on delivery times are therefore not binding and without guarantee and are subject to change without notice. Furthermore, the delivery can be completely prevented if a product can no longer be manufactured or delivered.

  1. Contractor

The purchase contract is concluded with the operators of the website

  1. Conclusion of contract

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. After entering your personal data and clicking the “proceed to checkout” button, you place a binding order of the goods contained in the shopping cart.

The arrival of the order with is indicated to the customer by means of an automatically generated order confirmation by e-mail. The receipt of the automatically generated order confirmation does not imply that the product is actually available or can be delivered. It merely shows the customer that the order placed has arrived at accepts the order by delivering the ordered product to the customer.

  1. Terms of payment & payment options

In general, the customer undertakes to pay with the available payment facilities. The current payment options are displayed during the order process.

  1. Cancellation and contract resolution

Orders at are binding according to the text “conclusion of contract” of the GTC and the customer is obliged to accept the ordered articles. Subsequent alterations and cancellations are possible in certain cases, but are at the discretion of and may be connected with costs of conversion (compensation of 15% of the order). In the event that the customer does not accept the products within two weeks despite the acceptance obligation, may terminate the contract (cancel) as well as charge the transaction costs of the above mentioned 15%. In the event of a delivery impossibility of, the customer is entitled to withdraw from the contract at the earliest four weeks after the agreed delivery date. In the event of a cancellation due to non-delivery, will fully refund the customer.

  1. Delivery

Delivery is done as soon as possible. As far as stock are concerned, usually within 5 working days to the specified address. Customers are informed of any delay in delivery.

  1. Defects

Delivered or retrieved goods must be immediately checked for correctness, completeness and integrity. Any defects, damage (visible or concealed), incorrect deliveries and deviations in quantity are in writing (also by e-mail) within 5 calendar days after receipt of the consignment to ). The consignment must be kept in the delivery state for the further handling of claims handling and the product must not be put into operation. Exchange or withdrawal of the goods only takes place with justified complaints. In the case of transport damage (visible defects), can not accept any liability. This does not apply to hidden defects.

  1. Proprietary reservation

The goods remain our property until full payment has been received.

  1. Guarantee

It is our concern that you are satisfied with our products. Should problems arise within one year from the purchase date, we are glad to find a solution and ask you to contact us. Since this is a private sale, however, statutory guarantees are basically excluded.

  1. Exchange and return

As a matter of principle, exchange and return of products are not possible. Only by way of exception and after consultation with, an exchange or a return can take place. Products which have been specifically ordered for the customer are completely excluded from the return or exchange.

  1. Return of goods

If the customer wants to return goods, this is done at the expense and risk of the customer. The products must be packed with all accessories in their original packaging and packed in a safe manner and assured. A detailed error description and a copy of the invoice must be attached to the return.

  1. Intellectual property

We at reserve the right to all design, text, graphics on our website. The copying or any other reproduction, the whole website or parts of this website is only permitted for the purpose of giving up an order at

  1. Privacy Policy

The customer data given during the order processing are only used for internal market research purposes. A transfer to third partner companies will be made only to the extent necessary to ensure a proper order processing. The customer agrees to this use of his data.


If you have any questions, please contact us at

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter findest. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.