FAQ

Our products

For which brands do you offer spare parts?

Currently we supply spare parts for the brands AKAI, DENON, FISHER, HARMAN KARDONHITACHIJBL, LUXMAN, MARANTZ, MITSUBISHI, NAD, ONKYO, OPTONICAPIONEER, REVOX, ROTEL, SANSUISCOTT, SONYTECHNICS and YAMAHA.

We constantly expand our range of spare parts. Further brands and models on request.

Do I need to make adjustments to the device?

Our speaker terminal plates are tailor-made and designed in such a way that no mechanical adjustments have to be made to the devices.

How complicated is it to install the new loudspeaker clamps?

For most terminals the installation is self-explanatory.

For clamps, for which the conversion is somewhat more complex, you will receive an instruction by mail. If you have any questions, please do not hesitate to contact us by e-mail.

Example: Conversion of Luxman LV 112/122

What tools do I need for the conversion?

You will need a screwdriver to remove the cover of the device, a soldering station, solder, a desoldering pump, and a side cutter.

Do I need long-term electronic experience?

No. However, it is advantageous if you are used to disassembling devices and using a soldering iron.

Shipping terms & payment

Where do you deliver?

We deliver worldwide!

How much are the shipping costs?

Flat shipping rate within EU: 14 Euros
Flat shipping rate worldwide: 24 Euros (only exception: some big spare parts for Yamaha devices are 36 Euros)
Flat shipping rate Germany + Switzerland: 9 Euros

Which payment methods are available?

The default payment method is via Paypal. If desired, bank transfer is possible as well.

How fast do I get the ordered item?

If in stock, the products will usually be shipped within 5 working days. Depending on the item and the country of destination, shipping itself takes a few days or up to two weeks – in exceptional cases (high parcel volumes, delays at customs, etc.) even longer. Thank you for your patience!

From where and with which carrier will the goods be shipped?

We ship from two locations in Europe with local post office.

Express shipping or choosing another carrier is not possible.

Do I get tracking information?

Tracking information is provided upon request.